We appreciate your interest in 66Lottery and are committed to providing you with a seamless customer experience. Our support team is dedicated to assisting you with any queries, concerns or issues you may have.
Live Chat Support
Our live chat feature is available 24/7 for your convenience. Simply click on the "Chat Now" button at the bottom right corner of our website and one of our friendly support agents will be happy to assist you.
Email Support
Our team is committed to responding promptly to all emails, however please note that we do not provide instant problem resolution or guaranteed replies via email. We aim to resolve most disputes within 48 hours as stated in our Terms.
Help-Centre Access
For more information and answers to frequently asked questions, please visit our Help Centre section on the website. Our comprehensive FAQ resource is designed to help you find solutions to common issues quickly and efficiently.
Verification or Account-Help Support
If you need assistance with account-related matters such as password recovery, profile updates or verification, please contact us through email. We will be happy to guide you through the process.
Responsible Gambling Assistance
We take responsible gaming seriously. If you feel that your gaming habits are becoming a problem for yourself or someone else, we encourage you to seek help from one of our trained support agents. Please reach out via live chat, email or contact us directly and we will provide you with access to trusted resources such as GambleAware and Gambling Therapy.
Technical Support
For technical issues related to the website, mobile app or games, please do not hesitate to reach out through either our live chat feature or by sending an email. Our dedicated team is trained to troubleshoot a wide range of technical problems and will work with you to resolve any issues promptly.
Complaint or Dispute Guidance
We value your feedback and encourage you to bring any concerns or disputes directly to our attention. Please contact us via live chat, email or by sending an email and we will provide a resolution in accordance with our Terms of Service and applicable laws.
Communication Response Expectations
Please be advised that due to the high volume of inquiries, response times may vary depending on the complexity of your issue. We appreciate your patience and understanding as we work diligently to resolve all matters within the shortest possible timeframe.
Account-Security Assistance
Your account security is our top priority! For any questions or concerns related to login issues, password updates or two-factor authentication, please do not hesitate to contact us through live chat or email. Our dedicated support team will guide you through the process and ensure that your account remains secure.
Mobile and Desktop Support Accessibility
Our website and mobile app are designed with accessibility in mind. However, if you encounter any technical issues on either platform.
